SABIKA GOLD – PRIVACY POLICY
Last Updated: 1 September 2025
This Privacy Policy explains how Sabika Gold (“Sabika”, “we”, “our” or “us”) collects, uses, stores, and protects your personal information when you use our mobile application, website, or related services in the Kingdom of Saudi Arabia.
Sabika Gold is operated by Sabika Digital Gold Platform, a company registered in the Kingdom of Saudi Arabia with its registered office in Riyadh.
By using our services, you agree to this Privacy Policy and to our commitment to comply with Saudi Personal Data Protection Law (PDPL) and the regulations of and other applicable authorities.
SUMMARY OF KEY POINTS
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What information do we collect?
We collect personal information (e.g., name, ID, phone, email, payment details) to provide and improve our services.
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Do we share your information?
We share data only with authorized partners such as payment processors, banks, and storage providers in compliance with Saudi law.
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How do we protect your information?
We apply strong technical, organizational, and regulatory security measures in line with Saudi PDPL and SAMA cybersecurity standards.
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Your rights under Saudi law:
You may request access, correction, deletion, or withdrawal of consent for your personal data.
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Questions?
Contact us anytime at compliance@sabikagold.com.
1. WHAT INFORMATION DO WE COLLECT?
We may collect the following information:
- Full name and national ID/iqama number (as required by Saudi law)
- Contact details: phone number, email, address
- Payment information: bank account details, debit/credit card information
- Login credentials (username, password)
- Account activity, savings goals, transactions, and rewards
- Device information (IP address, mobile device ID, operating system, geolocation where permitted)
We do not knowingly collect information from minors under 18 in accordance with Saudi regulations.
2. HOW DO WE USE YOUR INFORMATION?
We process your data to:
- Open and manage your Sabika Gold account
- Verify your identity (KYC) and comply with SAMA/AML regulations
- Track your savings goals, gold holdings, and rewards
- Process payments and transactions securely
- Provide customer support and respond to inquiries
- Send notifications, updates, and promotional offers (if you consent)
- Comply with Saudi law and regulatory obligations
3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share your information with:
- Banks and financial institutions in Saudi Arabia (for payments, settlement, and KYC checks)
- Payment processors authorized by SAMA
- Cloud and IT service providers (for secure storage and technical support)
- Regulatory bodies (SAMA, Ministry of Commerce, or other government authorities as legally required)
We never sell your personal data to third parties.
4. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement strict SAMA Cybersecurity Framework and Saudi PDPL-compliant measures to protect your data, including:
- Encryption of all sensitive data (payment and identity details)
- Secure servers located in Saudi Arabia or GCC where required by law
- Limited access by authorized staff only
- Regular audits and monitoring for fraud and misuse
5. YOUR PRIVACY RIGHTS IN SAUDI ARABIA
Under Saudi PDPL, you have the right to:
- Access your personal data held by us
- Request corrections or updates
- Request deletion of your data (subject to legal and regulatory obligations)
- Withdraw consent to data processing for marketing or optional features
You can exercise your rights by emailing compliance@sabikagold.com.
6. DATA RETENTION
We keep your data only as long as necessary to:
- Provide our services
- Meet legal, accounting, and regulatory obligations (e.g., anti-money laundering rules)
Once the retention period ends, your data will be securely deleted.
7. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to comply with Saudi laws and operational needs. Changes will be posted in-app and on our website, with the date of revision clearly marked.
8. CONTACT US
For any questions about this policy or your rights, please contact us at: